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Manage your IT clients' needs easily and efficiently.
If you’re an IT service provider, you want to demonstrate to your clients that you have a robust, standards-compliant IT infrastructure.
ITOptimizer’s easily customizable “Assess, Design and Govern” approach to process design enables you to showcase exceptional degree of maturity and control. And with the ability to easily segregate different clients, you can easily govern them based on their particular requirements.
Key features for IT Service Providers
End-to-end systemITOptimizer’s comprehensive approach to process assessment, design and governance offers notable maturity and control. Separate workspacesProvides workspaces for each client, allowing them to measure their processes against targets and compliance objectives. Standards-compliant process mappingMaps process performance back to international standards like CobiT and ISO 20000, providing evidence of compliance on a customer-by-customer basis. |
Consistent process documentationOffers standard process documentation that can be easily customized and extended for each client. Assess and customizeSurvey your clients’ existing processes and quickly align them to industry best practices, while still allowing customization. Library of templatesThe use of templated processes enables new clients to be brought on board quickly. |
Product Editions
Practitioner Edition
Starting at $2,750
Purchase any of our proven ITSM processes from the extensive library. Practitioner Edition includes:
- 1 user license
- 1 workspace
- 1 process of your choice
- Á la carte access to additional processes or the eAssessment module
Enterprise Edition
Starting at $9,200
Unlimited access to our library of ITSM process templates, including:
- 5 user licenses
- Unlimited workspaces and processes
- Unlimited access to the eAssessment module
- Unlimited access to the eGovernance module
- In-depth training on the ITOptimizer solution
- Save thousands of dollars on training costs with eEducation
Consultant Edition
Starting at $26,000
Unlimited access to our library of ITSM process templates. Receive the same benefits as the Enterprise Edition plus:
- 15 user licenses
- 5 days of in depth methodology and product training
- 1 day of sales training