Process Designer Solutions

If you’re part of a team that designs IT processes, you need a tool that’s intuitive, easy to learn and accessible. With ITOptimizer, you and your team can implement templated processes based on industry best practices and instantly produce the documentation, including tool and data specifications to get the job done.

Web access

SaaS application is easily accessible online.

Automatic documentation

Produces documentation and maintains multiple documents from a single source—so updates aren’t necessary.

Intuitive user interface

Simple user interface—most users never have to use the manual.

Comprehensive template library

Extensive collection of ITIL, CobiT and ISO 20000 templates.

End-to-end processes

Thorough process templates requiring less than 20% additional info (like procedures).

Clear, detailed instructions

Lists tool requirements, data specifications and specific work instructions to make process implementation as smooth as possible.

Practitioner Edition
Starting at $2,750

Purchase any of our proven ITSM processes from the extensive library. Practitioner Edition includes:

  • 1 user license
  • 1 workspace
  • 1 process of your choice
  • Á la carte access to additional processes or the eAssessment module

Enterprise Edition
Starting at $9,200

Unlimited access to our library of ITSM process templates, including:

  • 5 user licenses
  • Unlimited workspaces and processes
  • Unlimited access to the eAssessment module
  • Unlimited access to the eGovernance module
  • In-depth training on the ITOptimizer solution
  • Save thousands of dollars on training costs with eEducation

Consultant Edition
Starting at $26,000

Unlimited access to our library of ITSM process templates. Receive the same benefits as the Enterprise Edition plus:

  • 15 user licenses
  • 5 days of in depth methodology and product training
  • 1 day of sales training