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Create and collaborate quickly with a simple, intuitive user interface.
If you’re part of a team that designs IT processes, you need a tool that’s intuitive, easy to learn and accessible. With ITOptimizer, you and your team can implement templated processes based on industry best practices and instantly produce the documentation, including tool and data specifications to get the job done.
Key features for Process Designers
Web accessSaaS application is easily accessible online. Automatic documentationProduces documentation and maintains multiple documents from a single source—so updates aren’t necessary. Intuitive user interfaceSimple user interface—most users never have to use the manual. |
Comprehensive template libraryExtensive collection of ITIL®, CobiT® and ISO 20000® templates. End-to-end processesThorough process templates requiring less than 20% additional info (like procedures). Clear, detailed instructionsLists tool requirements, data specifications and specific work instructions to make process implementation as smooth as possible. |
Product Editions
Practitioner Edition
Subscribe to ITOptimizer and gain access to an extensive library of ITSM processes. Practitioner Edition includes:
- 1 user license
- Unlimited access to all the templates in the eAssessment Module
- Unlimited Assessment Takers
- Unlimited access to all templates in the eProcess Module
- Access to eEducation Module – course materials included
Enterprise Edition
Unlimited access to our library of ITSM process templates, including:
- 10 user licenses
- Unlimited access to the eAssessment module
- Unlimited assessment takers
- Unlimited access to the eGovernance module
- Unlimited basic users
- In-depth training on the ITOptimizer solution
- Save thousands of dollars on training costs with eEducation
Consultant Edition
Unlimited access to our library of ITSM process templates. Receive the same benefits as the Enterprise Edition plus:
- 20 user licenses
- 5 days of in depth methodology and product training
- 1 day of sales training