Services

Need help implementing your IT Service Management program?

To learn more, visit the Consulting-Portal website ▸

 

Consulting-Portal, the developer behind ITOptimizer, offers a complete range of services designed to assess your current service management gaps and develop a roadmap to take your IT processes from design through implementation and adoption.

Management Consulting

Not sure where to begin? Our highly experienced consultants can help you design an ITSM program tailored to your organization’s needs

Experienced Implementation Services

Assistance in taking your process designs and implementing them in your targeted ITSM tool

Detailed ITSM Process Design

Facilitated workshops designed to tailor the ITOptimizer process templates to meet your specific needs while building organizational support and buy-in

Comprehensive Training and Education

Whether it’s instructor-led, virtual, onsite or CBT, we offer a complete curriculum of ITIL, COBIT, ISO20000 and custom ITSM training

Thorough ITSM Process Assessments

In-depth IT process assessments based on CMM (Capability Maturity Model) complete with recommendations and a comprehensive roadmap for improvement