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Maximize your IT investment by ensuring compliance.
According to our most recent ITSM industry survey, only 29.1% of organizations measure the success of their IT processes. If you’ve spent time and money on tools and process design, eGovernance ensures that you don’t leave your investment to chance.
Our eGovernance module (available Spring 2010) allows you to establish, coordinate, monitor and audit compliance with your ITSM processes, ensuring accountability and preparing your business for IT audits or standards certification.
Supports industry best practices frameworks
eGovernance supports with best practice frameworks, including ITIL, CobiT and ISO 20000.
Comprehensive reference model
Map governance frameworks, governance lifecycles and process frameworks back to control objectives.
Certification and audit prep
Map your process compliance back to CobiT or ISO 20000 control objectives (and switch between the two quickly and easily) ensuring accountability and preparing you for IT audits and ISO 20000 certification.
Objective evidence
Separate governance from execution with a stratified governance model, providing objective evidence of compliance at all levels of reporting.
Flexible
Fully customizable to the needs and size of your business.